Sales Policy
At Langelegacywatch, we are committed to providing our customers with the highest quality luxury watches and exceptional service. Below are the key points of our sales policy:
1. Product Authenticity:
All our watches are 100% authentic and sourced directly from authorized dealers. We guarantee the authenticity of every timepiece sold through our website.
2. Order Processing:
Once your order is placed, you will receive a confirmation email with your order details. Orders are typically processed within 1-3 business days. If there are any delays, we will notify you promptly.
3. Payment Methods:
We accept a variety of payment methods, including credit/debit cards and PayPal. All transactions are secure and encrypted to protect your financial information.
4. Shipping and Delivery:
We offer free standard shipping on all orders. Delivery times vary based on your location, but you can expect your watch to arrive within 5-10 business days. Expedited shipping options are available at checkout for an additional fee.
5. Returns and Exchanges:
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return your watch within 30 days of receipt for a full refund or exchange. The watch must be in its original condition and packaging. Please note that custom-made items and sale products are non-returnable.
6. Warranty:
All our watches come with a manufacturer’s warranty that covers defects in materials and workmanship. The warranty period varies by brand and model, and details will be included with your purchase.
7. Customer Support:
Our dedicated customer service team is here to assist you. If you have any questions or concerns about your order or our products, please contact us at info@langelegacywatch.com or call (702) 437-2742.
Thank you for choosing Langelegacywatch. We look forward to providing you with the finest luxury watches and an exceptional shopping experience!